Shipping policy

πŸ’° Shipping Rates

Order Total Shipping Cost
Under $25 $7.99 flat rate
$25 and above FREE βœ“

πŸ“¦ Order Processing

Orders are processed within 1–5 business days of purchase.
After placing your order, you will receive a confirmation email. Once your order has shipped, a second email will be sent with your tracking number.


🌍 Shipping Times & Delivery

We work with global suppliers, so shipping times may vary depending on your location.

Estimated shipping times:

  • USA & Canada: 8–16 business days
  • UK & Europe: 8–16 business days
  • Australia & New Zealand: 8–16 business days
  • Rest of the World: 8–16 business days
πŸ• Please note: These are estimated timeframes and may vary due to customs delays, carrier workload, or public holidays.

πŸ” Order Tracking

Most orders include a tracking number, which will be sent to you by email once your order has shipped.
In some cases, tracking updates may only appear 3–7 days after shipment.


πŸ›« International Shipping

We ship worldwide through our global supplier network.
Items from the same order may be shipped separately to speed up delivery.

Customs & Taxes:
The customer is responsible for any customs duties or import taxes applicable in their country.


πŸ“¬ Incorrect Addresses

Please ensure that your shipping details are accurate and complete before completing your order.
We are not responsible for failed deliveries due to an incorrect or incomplete address.


🚚 Shipping Delays

Due to international shipping and high demand, occasional delays may occur.
We appreciate your patience and understanding.

For any questions regarding your order, feel free to contact us:
πŸ“§ support@melahaven.com
Or through the Contact Us page on our website.