Shipping policy
π° Shipping Rates
| Order Total | Shipping Cost |
|---|---|
| Under $25 | $7.99 flat rate |
| $25 and above | FREE β |
π¦ Order Processing
Orders are processed within 1β5 business days of purchase.
After placing your order, you will receive a confirmation email. Once your order has shipped, a second email will be sent with your tracking number.
π Shipping Times & Delivery
We work with global suppliers, so shipping times may vary depending on your location.
Estimated shipping times:
- USA & Canada: 8β16 business days
- UK & Europe: 8β16 business days
- Australia & New Zealand: 8β16 business days
- Rest of the World: 8β16 business days
π Please note: These are estimated timeframes and may vary due to customs delays, carrier workload, or public holidays.
π Order Tracking
Most orders include a tracking number, which will be sent to you by email once your order has shipped.
In some cases, tracking updates may only appear 3β7 days after shipment.
π« International Shipping
We ship worldwide through our global supplier network.
Items from the same order may be shipped separately to speed up delivery.
Customs & Taxes:
The customer is responsible for any customs duties or import taxes applicable in their country.
π¬ Incorrect Addresses
Please ensure that your shipping details are accurate and complete before completing your order.
We are not responsible for failed deliveries due to an incorrect or incomplete address.
π Shipping Delays
Due to international shipping and high demand, occasional delays may occur.
We appreciate your patience and understanding.
For any questions regarding your order, feel free to contact us:
π§ support@melahaven.com
Or through the Contact Us page on our website.