Contact Us
Customer Support
We Are Here for You
Real people, real care. We respond within 24 hours and always find a solution.
Chat with us directly
Fastest response guaranteed
Email Us
support@melahaven.com
Reply within 24 hours
Response Time
Mon - Fri: within 12 hours
Weekends: within 24 hours
We never leave you waiting.
Quick Answers
Where is my order?
A tracking link is sent to your email after dispatch. Orders process in 1-5 business days and deliver in 8-16 business days worldwide.
Can I return my order?
Yes - we offer a 30-day return policy. Items must be unused with original tags and packaging. Contact us and we will guide you through it.
My item arrived damaged - what do I do?
We are so sorry! Contact us with a photo and we will send a replacement or full refund - no questions asked.
Do you ship internationally?
Yes! We ship to most countries worldwide. Delivery takes 8-16 business days depending on your location.
A small team with a big heart β€
Every message is read personally. Your happiness is our mission.